wjevo Terms & Conditions

In these Terms & Conditions, unless the context otherwise requires, the following definitions shall apply:

• "wjevo" means the online gaming platform operated at wjevo.cam, including all games, services, and features accessible through that domain.
• "Company" means the operator of the wjevo platform.
• "Player" / "User" / "You" means any person who registers for or uses a wjevo account.
• "Account" means the registered user account created by a Player on the wjevo platform.
• "Platform" means the website, software, tools, games, and services provided at wjevo.cam.
• "Funds" means any Philippine Peso (₱) balance held in a Player's wjevo account, including deposited funds and winnings.
• "Bonus Funds" means any promotional credits, free spin winnings, or non-cashable credits added to a Player's account by the Company.
• "Wagering Requirement" means the number of times a bonus amount must be wagered before it becomes eligible for withdrawal, as specified in the applicable promotion terms.
• "KYC" means Know Your Customer — the identity verification process required before a Player's first withdrawal.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government body that regulates gaming activities in the Philippines.
• "Restricted Jurisdictions" means territories from which access to and use of wjevo is prohibited, as determined by applicable law and Company policy.

By accessing, registering for, or using any part of the wjevo platform, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with wjevo's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to any part of these Terms & Conditions, you must immediately cease using the wjevo platform. Continued use of the platform following any amendment to these Terms constitutes your acceptance of the amended Terms.

These Terms are written in English. In the event of any conflict between an English-language version and any translated version, the English version shall prevail.

To be eligible to register and use a wjevo account, you must satisfy all of the following conditions at the time of registration and continuously throughout your use of the platform:

• You are at least 21 years of age. This is a mandatory requirement under PAGCOR regulations governing online gaming in the Philippines. There are no exceptions to this requirement.
• You are physically located in the Republic of the Philippines and are legally permitted under applicable Philippine law to engage in online gaming.
• You are not located in a Restricted Jurisdiction.
• You are acting as a private individual on your own behalf, not as a professional or commercial entity.
• You do not hold a current or prior self-exclusion with wjevo or any related gaming platform that remains in effect.
• You have the legal capacity to enter into a binding agreement under Philippine law.

wjevo reserves the right to request proof of age at any time. Failure to provide satisfactory proof of age within the timeframe specified will result in account suspension pending verification.

To access real-money gaming on wjevo, you must create an account by providing accurate, complete, and current information during the registration process. The following conditions apply to all wjevo accounts:

4.1 Single Account Policy

Each Player is permitted to hold exactly one (1) wjevo account. The registration of multiple accounts by a single individual — whether under the same or different identities — is strictly prohibited. wjevo uses technical and identity-based detection methods to identify duplicate accounts. Where duplicate accounts are detected:

• All duplicate accounts will be closed permanently.
• All funds held across the duplicate accounts may be forfeited.
• Any bonuses or promotional credits obtained via duplicate accounts will be voided.
• The Player may be permanently banned from the wjevo platform.

4.2 Account Information Accuracy

You warrant that all information provided during registration — including your full legal name, date of birth, Philippine mobile number, email address, and payment details — is truthful, accurate, and current. You are responsible for keeping your account information up to date. Inaccurate account information may result in delayed withdrawals, failed identity verification, and account suspension.

4.3 Account Security

You are solely responsible for maintaining the confidentiality and security of your wjevo account credentials, including your login password and any two-factor authentication (2FA) codes. wjevo will not be held liable for any losses resulting from unauthorized access to your account caused by your failure to maintain adequate credential security. You must notify wjevo support immediately if you suspect unauthorized access to your account.

In compliance with PAGCOR anti-money laundering (AML) regulations and responsible gaming obligations, wjevo requires all Players to complete a Know Your Customer (KYC) identity verification process before their first withdrawal is processed.

KYC verification requires submission of the following documents:

• A valid Philippine government-issued photo identification document, which may include: Philippine Passport, Driver's License, SSS ID, UMID, Postal ID, or PhilSys National ID.
• A recent selfie photograph holding the submitted identification document, taken within 30 days of submission.
• Proof of payment method (e.g., screenshot of GCash account showing registered name and mobile number) for withdrawals exceeding thresholds specified by wjevo from time to time.

KYC documents are reviewed within one (1) to three (3) business days of submission. wjevo reserves the right to request additional documentation to complete verification. Until KYC is approved, withdrawal requests will be held pending. wjevo's KYC decisions are final. Players who fail to complete KYC satisfactorily will have their accounts suspended and remaining balances handled in accordance with applicable regulations.

6.1 Deposits

Deposits to wjevo accounts are processed in Philippine Peso (₱) through the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit is ₱100. GCash and PayMaya deposits are credited instantly upon transaction confirmation. Bank transfer deposits are subject to standard banking processing times.

wjevo does not accept deposits from third-party accounts. The name registered on your payment method must match the name on your wjevo account. Deposits from mismatched accounts may be returned and your account suspended pending investigation.

6.2 Withdrawals

Withdrawals may only be requested by Players who have completed KYC verification. The minimum withdrawal amount is ₱200. Withdrawals are processed to the same payment method used for the most recent deposit where possible. Standard GCash and PayMaya withdrawals are processed within 15–30 minutes for verified accounts during normal operating conditions.

wjevo reserves the right to conduct additional security checks on withdrawal requests above specified thresholds. During such checks, the processing time may be extended. wjevo does not charge withdrawal fees on standard transactions; however, payment provider fees, where applicable, remain the Player's responsibility.

Withdrawals cannot be processed from Bonus Funds until all applicable wagering requirements have been satisfied. Only real-money balances resulting from cleared wagers are eligible for withdrawal.

wjevo offers various bonuses, promotional credits, free spins, and other incentives ("Promotions") to eligible Players. All Promotions are subject to the following general conditions, in addition to any specific terms attached to individual offers:

• Promotions are available to verified, eligible Players only. wjevo reserves the right to exclude any Player from any Promotion at its sole discretion.
• Each Promotion is available once per Player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus Funds are subject to wagering requirements as specified in each Promotion's terms. The default wagering requirement, unless stated otherwise, is thirty-five times (35x) the bonus amount.
• Bonus Funds must be wagered within the time period stated in the Promotion terms. Unused Bonus Funds expire automatically at the end of this period.
• wjevo reserves the right to amend, suspend, or withdraw any Promotion at any time without prior notice.
• Bonuses may not be combined unless explicitly permitted by wjevo in the relevant Promotion terms.
• wjevo reserves the right to reclaim Bonus Funds if fraudulent activity, abuse of promotional systems, or violation of these Terms is detected in connection with the bonus claim.

All games available on wjevo are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, governed by the rules of the relevant card, dice, or wheel game. The following conditions apply to all gameplay on wjevo:

• Game outcomes are determined solely by RNG technology independently audited for fairness. wjevo cannot influence individual game results.
• Published Return to Player (RTP) percentages represent theoretical long-term averages across a statistically significant number of game rounds. Individual session outcomes will vary.
• In the event of a technical malfunction during gameplay, wjevo reserves the right to void the relevant round and refund the wager placed. Wins arising from a technical error are not valid and will not be paid.
• All game results are final once confirmed by wjevo's gaming systems. Claims relating to disputed game outcomes must be submitted to wjevo support within 7 days of the relevant game round.
• Players must not use automated tools, bots, scripts, or artificial intelligence systems to gain an unfair advantage in any wjevo game. Detection of such use will result in immediate account suspension and forfeiture of all associated winnings.

The following conduct is strictly prohibited on wjevo and may result in immediate account suspension, forfeiture of funds, and referral to law enforcement authorities where applicable:

• Using the platform for any form of money laundering, terrorist financing, or other illegal financial activity.
• Providing false, fraudulent, or misleading information during registration, KYC, or at any other point of interaction with wjevo.
• Registering or operating multiple accounts simultaneously or in succession.
• Accessing wjevo from a Restricted Jurisdiction using a VPN, proxy, or any other method of location obfuscation.
• Colluding with other players in live dealer games or any multiplayer format.
• Exploiting software errors, glitches, or vulnerabilities in wjevo's platform. Any winnings generated through such exploitation are void.
• Threatening, harassing, or abusing wjevo staff, live dealers, or other platform users.
• Engaging in any form of bonus abuse, including but not limited to: creating multiple accounts to claim duplicate bonuses; exploiting low-edge games to meet wagering requirements in a manner inconsistent with genuine gameplay.

wjevo is committed to promoting responsible gaming practices among all Filipino players. We operate on the belief that gambling should be a form of entertainment — not a financial strategy, a coping mechanism, or a primary source of income. The following responsible gaming framework governs wjevo's obligations and your available tools:

10.1 Age Restriction

The minimum age for all wjevo services is 21 years, consistent with PAGCOR requirements. This is not negotiable. wjevo's KYC process is designed specifically to enforce this requirement. Any person under 21 who attempts to use wjevo is in breach of these Terms.

10.2 Player-Controlled Limits

All Players may configure the following limits at any time through their wjevo account settings:

• Deposit Limits — Set a maximum deposit amount per day, week, or month. Effective immediately upon setting. Increases to deposit limits are subject to a 24-hour cooling-off period.
• Loss Limits — Set a maximum net loss amount per day, week, or month. Once reached, further gameplay is paused until the period resets.
• Session Time Limits — Configure automatic reminders or session caps after a specified number of consecutive playing hours.
• Reality Checks — Enable periodic on-screen notifications showing your session duration and net gaming result.

10.3 Cooling-Off and Self-Exclusion

Players who wish to take a break from gaming may activate a cooling-off period of 24 hours, 7 days, or 30 days through account settings. During this period, login and gameplay are suspended.

Players who require a more significant break may apply for formal self-exclusion. Self-exclusion on wjevo is available for periods of 3 months, 6 months, 1 year, or permanent exclusion. Self-exclusion requests are processed within 24 hours. During any self-exclusion period, wjevo will make reasonable efforts to prevent the excluded Player from accessing the platform and will not send marketing communications to the excluded Player.

If you feel that gambling is negatively affecting your life, please contact wjevo support to initiate self-exclusion. You may also seek assistance from responsible gaming support organizations available in the Philippines.

All content available on the wjevo platform — including but not limited to software, game engines, graphics, logos, text, audio, video, trademarks, service marks, and the overall "look and feel" of the platform — is owned by or licensed to the Company and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the wjevo platform for personal entertainment purposes only, subject to your compliance with these Terms. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any wjevo content without prior written authorisation.
• Modify, adapt, translate, or create derivative works based on wjevo's content or software.
• Reverse-engineer, decompile, or attempt to extract the source code of any wjevo software.
• Use any wjevo trademark, logo, or brand element for any purpose without prior written permission.

Any unauthorised use of wjevo's intellectual property may result in account termination and may expose you to civil and criminal liability under Philippine intellectual property laws.

To the maximum extent permitted by applicable Philippine law, wjevo and its officers, directors, employees, agents, and licensors shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the wjevo platform.
• Loss of profits, winnings, data, or business opportunities, even if wjevo has been advised of the possibility of such damages.
• Service interruptions, technical malfunctions, network failures, or unauthorized access to your account where such access results from your failure to maintain adequate security.
• Errors in game display caused by browser or device incompatibility.

wjevo's total aggregate liability to you for any claim arising under these Terms shall not exceed the amount of funds held in your wjevo account at the time the claim arises.

Nothing in these Terms shall exclude or limit wjevo's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by wjevo's negligence, or any other liability that cannot be excluded under applicable Philippine law.

wjevo reserves the right to suspend, restrict, or permanently close any Player account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within a required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Detection of duplicate or linked accounts.
• At the Player's own request (voluntary closure or self-exclusion).
• Regulatory instruction from PAGCOR or other competent authority.
• Extended inactivity — accounts with no login activity for 12 consecutive months may be treated as dormant and subject to administrative fees or closure in accordance with applicable regulations.

Upon account closure for breach of these Terms, wjevo reserves the right to withhold funds pending investigation. Where closure is initiated by the Player voluntarily and the account is in good standing, remaining real-money balances (excluding uncleared Bonus Funds) will be returned to the Player's verified payment method within a reasonable timeframe.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or relating to these Terms, the wjevo platform, or any transaction conducted through wjevo shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating formal legal proceedings, Players are encouraged to submit disputes to wjevo's internal dispute resolution process by contacting support. wjevo commits to responding to all formal dispute submissions within ten (10) business days. Many disputes can be resolved quickly and informally through direct communication with wjevo's support team — Filipino players from Metro Manila, Cebu, Davao, and across the country are welcome to reach the support team at any time via the email address displayed in the footer of this page.

wjevo reserves the right to amend these Terms & Conditions at any time. Amendments will be effective upon publication of the updated Terms on the wjevo platform. wjevo will make reasonable efforts to notify registered Players of material changes via email or in-platform notification prior to the effective date of the change.

Your continued use of the wjevo platform following publication of amended Terms constitutes your acceptance of those amended Terms. If you do not accept the amended Terms, you must cease using the platform and may request account closure in accordance with Section 13. It is your responsibility to review these Terms periodically for changes. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

For questions, concerns, or formal dispute submissions relating to these Terms & Conditions, or any aspect of your wjevo account, please contact wjevo's support team. Support is available 24 hours a day, 7 days a week.

Contact email: [email protected]

When submitting a formal query or dispute, please include your registered account username or email address, the nature of your query, and any relevant dates or transaction reference numbers. This will allow wjevo to process your submission efficiently.